Things to know
YOUR FIRST TIME CLIMBING AT SUBSTATION
To use our facilities, you must complete a safty waiver which will be emailed to you with your booking confirmation. Please watch this safety video and sign the waiver before arriving for a speedy check-in process.
Sign your waiver
On arrival our lovely reception team will build your account and give you a quick safety knowledge test.
What to wear
We always recommend stretchy or loose-fitting clothes. You can’t go wrong with gym shorts and a t- shirt. Hire climbing shoes and chalk from reception.
The first climb
An instructed lesson isn't compulsary for your first time. However, if you would feel more comfortable having an instructed first session we offer group intro sessions and 1 to 1 coaching.
Keep everyone safe: Don’t walk under climbers on the mats.
Keep it clean: Don’t wear climbing shoes in the toilets.
Keep it clear: Don't leave anything other than your chalk bag on the mats.
Avoid spills: Don’t leave open drinks anywhere in the climbing area.
Stay covered: Keep your shirts on during climbing activities.
Mind your language: Maintain a respectful and positive atmosphere for everyone.