Need help?

If it’s your first visit to Substation then yes, you will need to complete a waiver. However, you only need to do a Substation facility waiver once every 2 years and we’ll send you an automatic reminder when your waiver is about to expire.

Our off-peak day pass gives you access to Substation from 7:00 – 15:00 on weekdays (not including Bank Holidays) to use the café/ gym/ climbing walls/ training boards. Our peak day passes are the same access with unrestricted time allocation.

No, anyone can climb with us. Kids and teens under 18 need one adult supervisor to every two children. 14-17 year olds can take an assessment to climb unsupervised.

Yes, there are a limited number of coded lockers in the Male & Female changing rooms and a lot of lockers in the main climbing space that require you to bring a lock.

No, you can always purchase passes at reception but we do have a capacity so during peak times we recommend booking to guarantee access.

Please email macclesfield@substation.co.uk or brixton@substation.co.uk and we will do our best to accommodate any change requests.

Each night we collect all items left behind and store them in our lost and found. Please ask reception for your belongings next time you’re in. We can only hold onto lost property for a maximum of 27 days though.

There is access into the cafe and toliets but the rest of the building is not wheelchair accessible